Terms and conditions

Terms & Conditions and Privacy
  • Terms & Conditions and Privacy

    We always try to make sure that the prices on OnlyMinkashi.com are accurate but occasionally errors or price changes may occur.

    We reserve the right at any time to revise prices to account for any increases in costs including the increase or imposition of any duty, tax, levy or exchange rate variation. We will take all reasonable steps to notify you of any relevant revision of prices before processing your order.

    From time to time there may also be mistakes with product prices due to technical problems, Minakshi Accessories reserves the right to refuse an order if the price is clearly not correct, and of course Minakshi Accessories clearly does not sell any jewellery for the value of £0.00

  • Cancellation of Orders

    If the item has been shipped, you will be responsible for paying for the shipping costs to return merchandise back to us. When returning a cancelled order, you must ship via a courier that provides tracking, and provide us with the tracking number. If the item is lost or destroyed in transit, you will be charged for the item. Therefore, it is recommended that you purchase Insurance from the courier, so that you can be reimbursed for the Item or Items in the event of loss or destroyed in transit. For items cancelled after they are shipped, your account will not be credited, until we receive the returned item. Cancelled orders, that have been shipped, must be returned unopened. We cannot guarantee a refund or credit note if the items were made in special non-standard colours.

    For Items that custom made, and hand crafted especially for each internet order. If you have placed an order and Minakshi Accessories cannot fulfil it due to lack of materials such as crystal, stone colour or any other missing component, then Minakshi Accessories reserves the right to cancel the order. In such cases you will be offered a refund.

  • Price Structure

    Please note that we keep a close eye on prices on the website. There may be slight discrepancies in product prices compared to our pop-up stall. These is not intentional, unless there is a clear promotional offer. Please note with Swarovski Crystal, upto 50% off RRP offer, the discount is already applied. The same applies to Fresh water Pearls where the discount of upto 75% off RRP is already applied. We reserve the right to refuse an order if the prices are incorrect with our pop-stall pricelist.

  • Sizes

    Please note all sizes of freshwater Pearls, stones, crystal and semi-precious stones are all approximate sizes. Lengths of chains my vary.

  • Availability on Website

    We try and offer you the best service we can. But we cannot promise that all our products and services will meet your requirements and we cannot guarantee that the OnlyMinakshi.com website will be fault/error free. If you find a fault, please let us know by contacting info@onlyminakshi.com. Please note that all crystal colours are NOT available in all designs, and in such case we will have to refuse the order, as it does not meet your requirements.

  • Complaints

    We aim to deal with any complaints in a fair, confidential, swift and effective way. They should be directed via the secure 'e-mail us' link found at the bottom of each page and include full contact details in addition to your e-mail address together with order number where appropriate.

  • Returns

    This is very simple. I would rather have hoped you loved my jewellery, but in the event, you don't please return it to Minakshi Accessories within 7 days of receipt, together with your details and proof of purchase. Please return by signed for postage. If your item is over £50, then returns are to be made by special delivery so that it will be insured for peace of mind. Once the item is received and Inspected for any damage, your refund will be processed. On customised items that are hand crafted according to your requirements, due to the bespoke nature, we cannot accept any returns unless there is a manufacturing fault, only in that case, we may provide a refund or exchange. Please note Minakshi Accessories will not refund or exchange any earrings (due to hygiene reasons) unless there is a manufacturing fault. All Issues must be reported by either email or phone within 5 days of you receiving goods. Please note that we do not offer a refund on delivery or the cost of returning items to back to us.

  • Liabilities and Responsibilities

    Minakshi Accessories total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, and restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods only. Nothing in these conditions excludes or limits the liability of Minakshi Accessories for death or personal injury caused by Minakshi Accessories negligence or fraudulent misrepresentation.

    The limitation on any exclusion from liability contained in these Conditions shall be subject to the provisions of section 2(1) of the Unfair Contract Terms Act 1977.

    Minakshi Accessories will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

  • Interpretation and Jurisdiction

    These terms and conditions only cover OnlyMinakshi.com web site. Any other websites which you link to from this website are governed by their own terms and conditions. We accept no responsibility or liability for web sites that are not under our control. We are required by law to Inform you that sales can only be concluded in English. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and each party agrees irrevocably to submit to the exclusive jurisdiction of the courts of England and Wales.

    Privacy Policy of Minakshi Accessories will occasionally update its privacy statement to reflect company and customer feedback. Minakshi Accessories posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the Only Minakshi.com home page. Minakshi Accessories encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the Minakshi Accessories customer service department at info@onlyminaskshi.com

    Minakshi Accessories may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. Minakshi Accessories collects this information in order to:

    • Process an order;
    • Verify your identity for payment authorization;
    • Contact you regarding your order status;
    • Ship your order to you;
    • Enter you in a sweepstakes (if you request);
    • Send you news from (if you request);
    • Provide you with an excellent shopping experience.

    Once Minakshi Accessories gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfilment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although Minakshi Accessories may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.

    Minakshi Accessories gives you access to third party partners to provide you with certain services that are detailed below. Minakshi Accessories will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. Minakshi Accessories encourages you to review the privacy statements of Web sites you choose to link to from OnlyMinakshi.com so that you can understand how those Web sites collect, use, and share your information.

  • Statutory Rights

    All statements guarantee or warranties in these terms of trading are additional to and do not affect your statutory rights. These terms and conditions are subject to change at any time without prior notice to you.

  • International Customs & Tax Duty

    Please note that Minakshi Accessories is not responsible for the payment of any tax or customs duty that may be due in your destination Country. You may be contacted by couriers to collect the suitable tax duty in order to receive your parcel. This has nothing to do with Minakshi Accessories and simply depends on the tax and customs regulations in the destination country. Please contact your local Government tax office for more information on the costs or implications.

  • Contacting Us

    info@onlyminaskhi.com

    telephone  07803606541

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